Minimum Education
BSN BSN of an approved school of nursing.
Minimum Work Experience
At least 3 years in a clinical setting. At least 1 year in a medical office. Team lead or supervisory experience preferred. (Preferred)
Required Skills/Knowledge
Basic calculations (addition, subtraction, multiplication and division). Knowledge of examination, diagnostic and treatment room procedures and medical equipment. Human relations skills.
Required Licenses and Certifications
Registered Nurse in District of Columbia .
Licensed Practical Nurse .Cardio-Pulmonary Resuscitation (CPR) .
Functional Accountabilities
Professional Practice
- Participate in Shared Leadership.
- Contribute to Children’s National’s MAGNET Journey.
- Ensure that nursing practice is based on evidence of best practice.
- Accountable to participate in the Division of Nursing’s Performance Improvement process (division or unit level).
- Participate in community activities.
- Attend required meetings and participate in committees as requested.
Patient Assessment
- Identify patient/family concern or problem, based on data collection and assessment; determine acuity level (i.e., routine, urgent or emergent problem).
- As appropriate, recommend care for the patient over the phone or in person; document the condition and have it reviewed by a physician; arrange for appropriate medical attention as needed.
Patient Services
- Perform independent clinical assistance with the patient/family, include explaining procedures to the patient/family.
- Administer prescribed medications and treatments in accordance with physician’s orders (i.e. EKGs, lab work, such as throat cultures, urethral catherization, etc.).
- Do radiological films, as requested by provider, and ensure that certification requirements are maintained.
- Perform venipuncture and complete lab paperwork for reference lab; complete any other documentation.
- Observe, record, and report patient’s condition and reaction to drugs and treatments to physician.
- Ensure all abnormal results are seen by physicians and notify patient/family of abnormal results, as authorized by physician; monitor abnormal results to ensure that patients are appropriately followed.
- Intervene with patient flow to ensure patients are seen based on level of acuity; reassign staff as appropriate to ensure smooth patient flow.
Quality Control
- Ensure adequate control of patient charts, including to perform quality control and quality assurance activities as mandated by the managed care insurance companies.
- Ensure compliance with CLIA, OSHA and other regulatory bodies.
- Train administrative and clinical staff in clinical care areas and set priorities in clinical care.
Recording and Reporting
- Compile and condense technical and statistical data for reports and records.
Organizational Accountabilities
Organizational Accountabilities (Staff)
Organizational Commitment/Identification
- Anticipate and responds to customer needs; follows up until needs are met
Teamwork/Communication
- Demonstrate collaborative and respectful behavior
- Partner with all team members to achieve goals
- Receptive to others’ ideas and opinions
Performance Improvement/Problem-solving
- Contribute to a positive work environment
- Demonstrate flexibility and willingness to change
- Identify opportunities to improve clinical and administrative processes
- Make appropriate decisions, using sound judgment
Cost Management/Financial Responsibility
- Use resources efficiently
- Search for less costly ways of doing things
Safety
- Speak up when team members appear to exhibit unsafe behavior or performance
- Continuously validate and verify information needed for decision making or documentation
- Stop in the face of uncertainty and takes time to resolve the situation
- Demonstrate accurate, clear and timely verbal and written communication
- Actively promote safety for patients, families, visitors and co-workers
- Attend carefully to important details - practicing Stop, Think, Act and Review in order to self-check behavior and performance
